Chapdelaine Buick GMC in Lunenburg, MA
Lunenburg, MA Buick & GMC Dealer - Also serving Westminster, Fitchburg, & Leominster
Certified Pre-Owned Buick GMC Dealer in Lunenburg, MA
GMC Business Elite
CHAPDELAINE BUICK GMC
199 Massachusetts Ave, Lunenburg, MA  01462
Sales: (978) 424-4084  
|  Service: (978) 241-6129
Commercial: (877) 499-1707

Privacy Policies

Privacy Policies effective October 12, 2009

This is a General Motors Company ("GM") sponsored site. To view General Motors Company’s privacy statement click here: http://www.gm.com/privacy/#scope.

GM will have access to your name and other personal information you enter here. GM dealers and third parties will also have access to personal information you enter here and your browsing activities on this page in order to provide you the dealer locator services you are requesting. The role of each party is explained below and links to applicable privacy statements are provided.

Collection and Use of Your Information by GM

When you choose a GM dealer and request a quote or ask a question, the personal information you provide is collected by GM and treated in accordance with the GM Privacy Statement for U.S. Consumers. To opt-out of GM contacting you for marketing purposes click here: http://www.gmcontactpreferences.com. In addition, GM’s use of cookies and other tracking devices is also discussed in GM’s Privacy Statement which you can access here: http://www.gm.com/privacy/#scope.

Information Directed to Our Dealers

When you complete a form on this website to ask a question of or request a quote from a GM dealer, the information you submit is forwarded by GM to the GM dealer you selected. Each GM dealer is independent of GM and the dealer you direct your communication to will have its own privacy statement. Please contact the dealer or visit the dealer’s website for more information on its privacy practices.

Use of Cookies and Other Tracking Devices by Third Parties

Cookies placed or recognized on your computer’s Web browser by third-party advertising companies on this or other websites are used in conjunction with web beacons at this website to evaluate online advertising or to tailor promotions and other marketing messages to you. One of the third-party advertising companies we use in conjunction with the web beacons on this website is DoubleClick. To learn how to “opt out” from the use of the DoubleClick web beacons, please visit http://www.doubleclick.net/us/corporate/privacy. To disable the collection of information by all web beacons used on this website, you must refuse cookies, as described in GM's Privacy Statement for U.S. Consumers, above.

Changes to these Privacy Policies or Statements

Any changes to the treatment of personal information collected on this site will be governed by the Privacy Statement or Policy of the collecting entity. Please review the individual Privacy Policy or Statement for changes.

This Privacy Statement is effective as of October 12, 2009

Terms of Use


Your privacy is important to Chapdelaine Truck Center, Inc. d/b/a Chapdelaine Pontiac Buick GMC, as is your trust in our products and services. We want you to know that the information you share with us will be treated with care.
This privacy notice discloses the privacy practices for chapdelainegm.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Pre-qualify Financing
If you voluntarily choose to request that we pre-qualify you for financing a vehicle, we will collect information which may include the following:
? name
? address
? social security number in whole or in part
? telephone number
? email address
? date of birth
? current residential information including mortgage or rent payments
? employment information
? income information

In order to provide the financing pre-qualification service you requested, we may share information about you with other companies. For example, we may share information about you with credit reporting agencies and with our bank and lending institutions.

Surveys
From time-to-time our site requests information via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.

Cookies and Other Tracking Devices
We may use cookies and other tracking devices on our web site. The use of cookies allows us to measure site activity to provide a better user experience. Cookies and other tracking devices may be used to tell us the time and length of your visit and the pages you look at on our site.

You may elect to refuse cookies. Please refer to your browser Help instructions to learn more about cookies and how to manage their use.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Privacy Inquiries
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (978) 345-0621 or via email.

Changes
This statement is effective April 1, 2007. Chapdelaine Truck Center, Inc. d/b/a Chapdelaine Pontiac Buick GMC reserves the right to alter its privacy policy. Any change to this policy will be posted on our web site in a timely manner.